Terms & conditions

These terms apply to every order placed on ulveroni.com. Please read them before you order; at checkout you confirm that you accept them. You can save or print this page at any time.

1. Who we are

ULVERONI is a brand operated by DOBROSTAMAT Clothing Inc, a corporation registered in the State of Utah, USA (entity number 14755630-0142). Business address: 7533 S Center View Ct, Ste 210, West Jordan, UT 84084, United States. Email support@ulveroni.com, telephone +1 (254) 249-2894. Full details are on the Legal Information page.

2. Who can buy

We sell to consumers buying for their personal use, with a delivery address in one of the countries listed on the Shipping page. We may decline orders that appear to be for resale.

3. Our products

We sell jewellery and hair accessories: statement drop earrings, hoops, pendant necklaces, cocktail rings, hair claw clips and earring gift sets. The pieces are made of layered cast resin set in 316L stainless steel frames with 18K gold plating; earring posts are 316L stainless steel; claw clips have a stainless steel spring and hinge. The resin is poured one layer after another, so the bands of colour vary slightly from piece to piece. This is part of the design and not a fault.

Our pieces are resin, not stone. We make no health or wellness claims, and we do not claim that our products are hypoallergenic, nickel-free, tarnish-proof or waterproof. Gold plating wears with use; see the care guide.

Product photos show our designs. Colours on screen can differ slightly from the piece itself. Props and clothing shown in photos are not included. Earring product pages list the length in millimetres and the weight of one earring in grams; rings are offered in sizes UK J½ to R½ (EU 49 to 59, US 5 to 9), explained in the size guide.

We only sell pieces that are in stock. There are no pre-orders.

4. Prices, taxes and payment

Prices are shown in the currency of your delivery country, with the ISO currency code. The delivery country you enter at checkout decides the currency. The price of each item and the delivery cost are shown before you pay.

United Kingdom, EU, Norway and Switzerland: DOBROSTAMAT Clothing Inc is not registered for VAT in the UK or the EU and charges no VAT; prices contain no VAT. Parcels are shipped from outside your country’s customs territory, so import VAT, customs duty and carrier handling fees may be charged on delivery. They are not part of our price and are paid by the recipient. See Shipping.

United States: prices exclude sales tax. For delivery addresses in Utah, Utah sales tax (currently 6.1%) is added at checkout. We do not currently collect sales tax for other states.

Available payment methods are shown at checkout. Card and PayPal payments are processed by our payment service providers (Stripe and PayPal), which are PCI DSS compliant; card details never reach our servers. Payment is taken when you place your order. We do not currently offer discount codes or promotions.

5. How the contract is made

The product pages on this site are not binding offers. When you press Place order and pay, you make a binding offer to buy the items in your bag. We then send an order confirmation email, which only acknowledges receipt of your order and is not yet an acceptance. The contract is formed when we accept your offer by sending a dispatch confirmation email. If we cannot accept your order, for example because a piece is no longer available or a price was obviously wrong, we tell you and refund your payment in full without delay.

Before placing your order you can check and correct all entries in your bag and at checkout. We store the details of your order and send them to you by email; if you have an account, you can also see them there. The contract language is English.

6. Delivery

We prepare orders within 1–3 business days of payment and deliver by tracked standard delivery at the rates and estimated times shown on the Shipping page. Delivery times are estimates, not guarantees. You receive a tracking link by email on dispatch. Address changes are possible only before dispatch. If your parcel is lost or damaged, contact us within 14 days of the expected delivery date and we will send a replacement or a refund. Risk passes to you when the goods are delivered to you or to a person you named.

7. Cancellation, returns and right of withdrawal

You can cancel an order free of charge by emailing us before it is dispatched; we refund the full amount.

All customers can return pieces within 30 days of delivery, unworn and in original condition and packaging; earrings, including gift sets, only with the hygiene seal on the inner pouch intact. Return postage is paid by you unless the item is faulty or we sent the wrong item. We refund to your original payment method within 14 days of receiving the item back. Details are on the Returns & refunds page.

Consumers in the EU, the EEA, the United Kingdom and Switzerland also have a statutory 14-day right of withdrawal, which starts on the day you, or a person you name, receive the goods (for multi-item orders, the last item). For earrings, the right of withdrawal expires once the hygiene seal has been broken after delivery. The full instructions, the model withdrawal form and our electronic withdrawal function are on the Withdraw from contract page.

8. Faulty goods and your statutory rights

If a piece is faulty, damaged or not as described, email us with photos. We pay the return costs and offer a replacement or refund. Your statutory rights are not affected, including in the UK your rights under the Consumer Rights Act 2015, in the EU and EEA the legal guarantee of conformity of at least 2 years, and in Switzerland and the United States your rights under the law of your country or state. Normal wear of the gold plating through use is not a fault. We do not offer a separate commercial guarantee.

9. Product safety

Our pieces contain small parts and are not toys. Keep them away from children under 3 because of the choking hazard; claw clips are not for children under 3. Stop wearing a piece if skin irritation occurs. Questions about product safety can be sent to support@ulveroni.com.

10. Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, and we are not liable for business losses. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law, and nothing affects your statutory rights as a consumer.

11. Our content

The designs, strata patterns, photos, texts and layout of this site belong to DOBROSTAMAT Clothing Inc or are used with permission. Please do not copy them for commercial purposes.

12. Governing law and courts

These terms are governed by the laws of the State of Utah, United States, without regard to its conflict-of-law rules. If you are a consumer in the EU, the EEA, the United Kingdom or Switzerland, you keep the protection of the mandatory consumer law of your country of residence, and you can bring proceedings in the courts of the country where you live.

Arbitration agreement for customers in the United States

Please read this section carefully. It affects your legal rights, including your right to go to court and to take part in a class action.

Informal resolution first. If a dispute arises, please email support@ulveroni.com with a description of the problem and what you are asking for. We will try to resolve it with you informally within 30 days before either of us starts arbitration.

Binding individual arbitration. If the dispute is not resolved informally, you and DOBROSTAMAT Clothing Inc agree that any dispute, claim or controversy arising out of or relating to these terms, your orders or our products will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration may take place by video, telephone or in writing, or in person in the county where you live. Fees are allocated under the AAA Consumer Arbitration Rules and its consumer fee schedule. The arbitrator’s award may be entered in any court of competent jurisdiction. This agreement is governed by the Federal Arbitration Act.

Small claims. Either party may instead bring an individual claim in a small claims court if the claim qualifies.

Class action waiver. Claims may be brought only in an individual capacity, not as a plaintiff or class member in any class, collective or representative proceeding. You and we waive the right to a jury trial.

30-day opt-out. You may opt out of this arbitration agreement by emailing support@ulveroni.com within 30 days of first accepting these terms, with your name, your order number (if any) and the words “arbitration opt-out”. Opting out has no other consequence: you can still buy from us and all other terms continue to apply.

This arbitration agreement does not apply to consumers outside the United States.

Complaints and consumer dispute resolution

Please contact us first; most problems can be solved quickly by email. For consumers in Germany: we are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). Consumers in Denmark can complain to Nævnenes Hus, Center for Klageløsning, Toldboden 2, 8800 Viborg, www.naevneneshus.dk.

13. Changes to these terms

We may update these terms from time to time. The version that applies to your order is the one shown on this page when you placed it.

Last updated: 3 November 2026